Last Revised: 06/18/2026
AKRU INC (collectively with its subsidiaries, "AKRU," "Company," "we," "us," and "our,") respects your privacy and is committed to protecting your privacy through our compliance with this Website Privacy Policy (the "Policy"). This Policy should be read in conjunction with our Website Terms of Use, into which this Policy is incorporated by reference.
This Policy describes:
The types of information we collect from you or that you may provide when you visit our website available at: https://www.akru.co/, as well as any websites and blogs directly owned by AKRU (collectively, our "Website").
Our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, then please do not use our Website. By using our Website, you agree to the terms of this Policy. This Policy may change from time to time (see below, "Changes to this Policy"). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
To ensure that we provide you with the best possible experience, we will store, use, and share information about you in accordance with this Policy.
Information You Provide to Us
Personal Information is any information that can be used to individually identify you from a larger group, such as data including, but not limited to, your:
You may provide us Personal Information when you:
The information that you provide in each case will vary. In some cases, we may ask you to create a username and password that should only be known to you.
If you request that we verify your accredited investor status through your professional or financial advisor, then that party may provide us with information about you, such as whether you meet legal criteria to qualify as an accredited investor. We may also receive Personal Information from third-party brokerdealers or other financial professionals. Professional or financial advisors also provide us with information about themselves, such as their contact information and licensure information.
Important Notice About Consumer Information. AKRU may collect Personal Information, with your consent, to be used by AKRU's trusted third-party partners to complete background checks as ordered by AKRU customers. AKRU is not a "consumer reporting agency" or "reseller" as those terms are defined under the Fair Credit Reporting Act ("FCRA"). AKRU does not process, assemble, or merge any Personal Information to create or modify any consumer report. Furthermore, AKRU plays no role in any eligibility determination based on the Personal Information processed as part of the identity verification process. Accordingly, the FCRA does not apply to AKRU's processing of Personal Information as described in this Policy. Regardless, your Personal Information will be processed by AKRU in accordance with this Policy unless otherwise agreed in writing.
In addition to the information that you provide to us, we may also collect information about you during your visit to our Website. We collect this information using automated tools that are detailed below. These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), the pages you have viewed, and the actions you have taken while using the Website. Some of the tools we use to automatically collect information about you may include:
(a) Cookies. A "cookie" is a small data file transmitted from a website to your device's hard drive. Cookies are usually defined in one of two ways, and we may use both of them:
session cookies, which do not stay on your device after you close your browser, and
persistent cookies, which remain on your device until you delete them or they expire.
We use the following categories of cookies on our Website.
Strictly Necessary Cookies. These cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have requested, such as maintaining a record of your purchased items (e.g. a shopping cart), cannot be provided.
Performance Cookies. These cookies collect anonymous information on how people use our Website to help us understand how you arrive at our site, browse or use our Website and highlight areas where we can improve, such as navigation. The data stored by these cookies never shows personal details from which your individual identity can be established.
Functionality Cookies. These cookies remember choices you make such as the country from which you visit our Website, your preferred language, and your search parameters. This information can then be used to provide you with an experience more appropriate to your selections and to make your visits to our Website more tailored to your preferences. The information in these cookies may be anonymized. These cookies cannot track your browsing activity on other websites.
Targeting Cookies or Advertising Cookies. These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third-party advertising networks. These cookies remember the websites you visit and that information is shared with other parties such as advertisers.
Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser's settings. However, by disabling cookies on your device, you may be prohibited from full use of the Website's features or lose access to some functionality.
Google Analytics. The Website sends aggregated, non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website's performance. For more information on how Google Analytics supports the Website and uses information sent from the Website, please review Google's privacy policy available at https://policies.google.com/technologies/partner-sites.
Web Beacons. A Web Beacon is an electronic image. Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior. If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails. We may also use them to track if you click on the links and at what time and date you do so. Some of our third-party marketing partners may use Web Beacons to track your interaction with online advertising banners on our Website. This information is only collected in aggregate form and will not be linked to your Personal Information. Please note that any image file on a webpage can act as a Web Beacon.
Embedded Web Links. Links provided in our emails and, in some cases, on third-party websites may include tracking technology embedded in the link. The tracking is accomplished through a redirection system. The redirection system allows us to understand how the link is being used by email recipients. Some of these links will enable us to identify that you have personally clicked on the link and this may be attached to the Personal Information that we hold about you. This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.
Third-party Websites and Services. We work with a number of service providers of marketing communications technology. These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide. The information collected can be gathered on our Website and also on the websites where our marketing communications are appearing. For example, we may collect data where our banner advertisements are displayed on third-party websites.
We want to provide you with relevant information that you have requested.
If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed. Transactional or service-oriented messages are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services, and are not intended for the purposes of marketing.
We will not intentionally send you email newsletters and marketing emails unless you consent to receive such marketing information. After you request to receive these emails, you may opt out of them at any time by selecting the "unsubscribe" link at the bottom of each email. Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided.
Text Messaging (SMS). AKRU offers SMS (text message) communications to registered users solely for the purpose of account security and authentication. By providing your mobile phone number to AKRU and affirmatively checking the SMS consent checkbox during the registration flow at https://akru.co/sign-up, you knowingly consent to receive recurring SMS text messages from AKRU, its affiliates, and related entities at the number you provide.
Categories of messages. SMS messages from AKRU are limited to: (i) one-time passcodes (OTPs) for two-factor authentication during account registration, login, and re-authentication; (ii) password reset codes; (iii) confirmation of changes to your account security settings; (iv) confirmation of changes to your banking or payment information; (v) verification of investment transactions; and (vi) other security-related notifications about your AKRU account. AKRU does not send SMS marketing, promotional, sweepstakes, affiliate, or third-party content via this program.
Frequency. SMS message frequency is low and event-driven, varying based on your individual account activity. You should typically expect 1–5 messages per session in which a security event occurs.
Charges and carrier disclaimer. Message and data rates may apply to messages you receive from AKRU. Carriers (including AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages. Standard messaging rates from your wireless carrier may apply.
Opt-in mechanism. SMS consent is captured via a dedicated, unchecked-by-default checkbox at Step 3 of AKRU's account registration flow. SMS consent is separate from your agreement to AKRU's Terms of Use and Privacy Policy and is not a condition of using AKRU. Users who do not opt into SMS messaging are offered alternative two-factor authentication methods, including authenticator-app and email-based verification, at no functional disadvantage. AKRU records the date, time, IP address, and policy version at the moment SMS consent is given for audit purposes.
Opt-out. You may withdraw SMS consent at any time by: (a) replying STOP to any AKRU SMS message; (b) emailing STOP to unsubscribe@akru.co; (c) calling +1 (844) 285-6476; or (d) disabling SMS-based two-factor authentication in your AKRU account security settings. After opting out, you will no longer receive SMS messages from AKRU and will be routed to alternative authentication methods. For help, reply HELP to any AKRU SMS message, email HELP to unsubscribe@akru.co, or call +1 (844) 285-6476.
No sharing or selling of mobile information. AKRU does not share, sell, lease, or transfer your mobile phone number or SMS opt-in data with any third party for marketing, promotional, or any other purpose. AKRU does not share your mobile information with affiliates for their independent marketing. SMS opt-in data is used solely to deliver the security-related messages described in this section. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Service providers acting on AKRU's behalf to deliver SMS messages (e.g., Twilio, Inc.) receive only the minimum data necessary to deliver the message and are contractually prohibited from using your data for any other purpose.
Authority and accuracy of number. By providing your mobile phone number, you represent that you have authority to receive SMS messages at that number and that the number is current and accurate. You agree to notify AKRU promptly if the number changes or is no longer under your control.
No purchase required. No purchase or investment is required to opt into AKRU's SMS program. SMS consent does not condition any service, account, or transaction with AKRU.
Any SMS communications you receive from AKRU will be administered in accordance with your preferences, this Privacy Policy, and AKRU's Terms of Use.
We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.
Where we can provide you access to your Personal Information in our possession, we will always ask you for a username and password to help protect your privacy and security. We recommend that you keep your password safe, that you change it periodically, and that you do not disclose it to any other person or allow any other person to use it.
To view and change the Personal Information that you have provided to us, you can log in to your account and follow the instructions on that webpage, or contact us directly for assistance.
We do not intentionally seek to gather information from individuals under the age of eighteen. We do not target the Website to minors, and would not expect them to be engaging with our Website or services. We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet. If we are aware of any Personal Information that we have collected about minors, we will take steps to securely remove it from our systems.
The information we gather and that you provide is collected to provide you information and the services you request, in addition to various other purposes, including, but not limited to:
We do not sell or lease your information to any third party. We may disclose your Personal Information to our trusted third-party business partners in accordance with this Policy. We work with a number of partners that help us process your requests, deliver customer service and support, send email marketing communications, and provide experiences that you have come to expect from us. We will share your Personal Information with these third parties in order to fulfill the service that they provide to us. These third-party partners are under contract to keep your Personal Information secure and not to use it for any reason other than to fulfill the service we have requested from them.
Financial institutions. AKRU uses Plaid Inc. Plaid's Privacy Policy to gather your data from financial institutions and to facilitate the transfer of your Personal Information to and from financial institutions. By using the Website, you grant AKRU and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from your relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with Plaid's Privacy Policy, and your use of the Website constitutes acceptance of that policy.
We may share certain information with financial institutions and our other partners to provide the service features that you elect to use. For example, if you provide your online login information for financial accounts to us, we may disclose that information to your financial institution or its intermediary to establish a connection between your financial account and your Website account, and thereby obtain access to your financial records. Similarly, if you provide any credit card information or bank account information to pay for services available through AKRU, that information will be processed by a trusted third-party, PCIDSS compliant payment processor.
Except as described in this Policy, we will not share your information with third parties without your notice and consent, unless it is under one of the following circumstances:
Broker-Dealer. Certain investment opportunities that are available through the Website may be offered by a broker-dealer, which may be an affiliate of AKRU or an unaffiliated third-party. Broker-dealers are securities professionals that are registered with the US Securities and Exchange Commission and are members of FINRA. We may disclose Personal Information to broker-dealers in connection with their offerings. Where an offering is made by a broker-dealer and you seek to participate in that offering, we are required to disclose Personal Information to that broker-dealer to comply with applicable US laws. The broker-dealer's use of Personal Information is subject to its Privacy Policy. The offering documents will disclose the broker-dealer associated with an offering before you make an investment through the Website.
Issuers. We may disclose Personal Information to the issuer of an investment in which you have signed a subscription agreement or otherwise invested. For example, when you make an investment with an issuer, we may disclose information such as name and contact details, Social Security Number or tax identification number, and results of investor verification and confirmation that an investor is eligible to participate in the offering. If you seek to contact the issuer through the Website (e.g., to ask a question), we will disclose your contact information to the issuer. An issuer typically needs this information for its own legal compliance and to maintain its ledger of investors. However, we do not control how an issuer uses the Personal Information that we provide to it.
Financial Disclosures. We may disclose Personal Information to our auditors, accountants, attorneys, CPAs and other professional advisors, insurance companies and brokers and financial institutions, as necessary in the course of the professional services that they render to us. If AKRU is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of AKRU assets or transition of service to another provider, Personal Information may be disclosed or transferred as part of such a transaction as permitted by applicable law or contract. We may also disclose Personal Information to third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with applicable law and the reasonable requests of law enforcement; (b) to protect the security or integrity of our Website or Services; and/or (c) to exercise or protect the rights, property, or personal safety of AKRU, our visitors, or others, including by protecting, investigating and deterring against fraudulent, harmful, unauthorized, unethical or illegal activity, and by enforcing the terms and conditions that govern our Website or Services.
There are circumstances where AKRU may decide to buy, sell, or reorganize its business in selected countries. Under these circumstances, it may be necessary to share or receive Personal Information with prospective or actual partners or affiliates. In such circumstances, AKRU will ensure your information is used in accordance with this Policy.
This Policy does not apply to websites or other domains that are maintained or operated by third parties or our affiliates. Our Website may link to third-party websites and services, but these links are not endorsements of these sites, and this Policy does not extend to them. In some instances, you may click on links that appear to be hosted by AKRU and include the AKRU logo, but instead are hosted and processed by third-party websites. Because this Policy is not enforced on these third-party websites, we encourage you to read any posted privacy policy of the third-party website before using the service or site and providing any information.
Pursuant to California Civil Code Section § 1798.83, we will not disclose or share your Personal Information with third parties for the purposes of third-party marketing to you without your prior consent.
Other than as disclosed in this Policy, the Website does not track users over time and across third-party websites to provide targeted advertising. Therefore, the Website does not operate any differently when it receives Do Not Track ("DNT") signals from your internet web browser.
If you are a California consumer, as defined by the California Consumer Privacy Act of 2018, you may be afforded additional rights with respect to your "Personal Information" as that term is explicitly defined under California law. Any Personal Information we collect is collected for the commercial purpose of effectively providing our services to you, as well as enabling you to learn more about, and benefit from, our services. You may exercise each of your rights as identified below, subject to our verification of your identity.
Access. You may email us at info@akru.co to request a copy of the Personal Information our Website databases currently contain.
Prohibit Data Sharing. When applicable, you may prohibit the sharing of your Personal Information by submitting a request via email to info@akru.co. In your email, please explain how you wish us to prohibit the sharing of your Personal Information, and which categories of third parties you want to prohibit from receiving your Personal Information. When such prohibitions are not possible to provide our services to you, we will advise you accordingly. You can then choose to exercise any other rights under this Policy.
Portability. Upon request and when possible, we can provide you with copies of your Personal Information. You may submit a request via email to info@akru.co. When such a request cannot be honored, we will advise you accordingly. You can then choose to exercise any other rights under this Policy.
Deletion. If you should wish to cease use of our Website and have your Personal Information deleted from our Website, then you may submit a request by emailing us at info@akru.co. Upon receipt of such a request for deletion, we will confirm receipt and will confirm once your Personal Information has been deleted. Where applicable, we will ensure such changes are shared with trusted third parties.
In addition to the email address provided above, you may also submit requests at the following toll-free telephone number: +1 844 2TKNISM (+1844 285 6476)
We do not sell your Personal Information. If we ever decide to sell Personal Information, we will update you via this Policy and include a link entitled "Do Not Sell My Personal Information," to provide you with an opportunity to opt out of sales of your Personal Information.
If a California resident exercises his or her rights under California law, including the CCPA, we shall not discriminate against that California resident by denying our goods or services, charging different prices or rates to similarly situated consumers, providing a different level or quality of our goods or services, or taking any other adverse action.
We do not warrant or represent this Policy or the Website's use of your Personal Information complies with the laws of any particular jurisdiction. Furthermore, to provide you with our services, we may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours. Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Policy.
Under the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, or "GDPR"), individuals in the EU and United Kingdom are afforded specific rights with respect to their Personal Information, or "personal data" as defined under the GDPR or the Data Protection Act 2018. For the purposes of this Policy, AKRU operates as a data controller. Any personal data we collect from you is processed in the United States and under the terms of this Policy.
Any personal data we collect from you is processed in the legitimate interest of our business and providing our services to you as the lawful means of such processing. You may always withdraw your consent to our use of your personal data as described below. We will only retain your personal data for the time necessary to provide you the information and services to which you have consented, to comply with the law and in accordance with your rights below.
The Data Controller is:
NAME: AKRU INC
ADDRESS: 3825 Edwards Rd
#103, Cincinnati, OH 45209
EMAIL ADDRESS: info@akru.co
You can exercise any of the following rights, subject to verification of your identity, by notifying us as described below:
Access. You may email us at info@akru.co to request a copy of the personal data our Website databases currently contain.
Automated Processing and Decision-Making. You may email us at info@akru.co to request that we stop using your personal data for automated processing, such as profiling. In your email, please explain how you wish us to restrict automated processing of your personal data. When such restrictions are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data.
Correction or Rectification. You can correct what personal data our Website database currently contains by accessing your account directly, or by emailing us at info@akru.co to request that we correct or rectify any personal data that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause information to be incorrect. Where applicable, we will ensure such changes are shared with trusted third parties.
Restrict Processing. When applicable, you may restrict the processing of your personal data by submitting a request via email to info@akru.co. In your email, please explain how you wish us to restrict processing of your personal data. When such restrictions are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.
Object to Processing. When applicable, you have the right to object to the processing of your personal data by submitting a request via email to info@akru.co. When such objections are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.
Portability. Upon request and when possible, we can provide you with copies of your personal data. You may submit a request via email to info@akru.co. When such a request cannot be honored, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent. Where applicable, we will ensure such changes are shared with any trusted third parties.
Withdraw Consent. At any time, you may withdraw your consent to our processing of your personal data through this Website by notifying us via email at info@akru.co. Using the same email address associated with your Website account, simply type the words "WITHDRAW CONSENT" in the subject line of your email. Upon receipt of such a withdrawal of consent, we will confirm receipt and proceed to stop processing your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.
Erasure. If you should wish to cease use of our Website and have your personal data deleted from our Website, then you may submit a request by emailing us at info@akru.co. Upon receipt of such a request for erasure, we will confirm receipt and will confirm once your personal data has been deleted. Where applicable, we will ensure such changes are shared with trusted third parties.
Submit Complaints or Questions. If you wish to raise a complaint on how we have handled your personal data, you can contact us as described below. If you reside in a European Union member state, you may also lodge a complaint with the supervisory authority in your country.
If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reported in the "Last Revised" block above. You can get to this page from any of our webpages by clicking on the "Privacy Policy" link (usually at the bottom of the screen).
We use reasonable technical, administrative, and physical safeguards in order to protect your Personal Information against accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials used to access your Personal Information, such as a username and password. If you believe your credentials have been compromised, please change your password. Please also notify us of any unauthorized use.
We value your opinions and welcome your feedback. To contact us about this Policy or your Personal Information, please contact us at
AKRU INC
3825 Edwards Rd., #103
Cincinnati, OH 45209
+1 844 2TKNISM (+1 844 285 6476)
info@akru.co